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Discover innovative solutions with N'Light'N Consulting for your business needs!
Our Mission
At N'Light'N Consulting LLC, our mission is to help businesses achieve sustainable growth and success by providing them with expert business and management consulting services.
Business Growth
Strategies
We take a holistic approach to consulting, focusing on every aspect of a business's operations to identify areas for improvement and growth. We work closely with our clients to develop customized solutions that meet their unique needs.
Our Team
Our team consists of experienced consultants with diverse backgrounds and areas of expertise. We are passionate about helping businesses succeed and are committed to delivering exceptional service to our clients.
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“Not a Check the Box Experience” and “ The Triangle of Success”
01
COMPANY OVERVIEW
N’Light’N Consulting specializes in collaborating with organizations, businesses, and
companies to implement comprehensive programs and services that offer skill-based
education. Our purpose is to enhance the execution of your organization's offerings and
strategically achieve optimal internal and external relationships. Through the development
and training of your leadership team, we aim to positively impact team member
engagement and foster strong client relations.
Our modules are designed to be impactful and innovative, offering practical applications
that ensure the success of your business. We are confident that partnering with us will
transform your future into the present.
02
OUR FOCUS
N'Light'N Consulting LLC emphasizes its "Triangle of Success" methodology, a foundational
framework for daily operations centered on three crucial groups vital to every organization
and business.
Our primary focus is on leadership development, aiming to provide leaders with essential
tools such as vision, respect for diverse perspectives, and influential skills. We also
acknowledge the significance of team member engagement in achieving seamless
organizational functioning and successful goal execution.
Finally, N'Light'N Consulting LLC prioritizes client relations, emphasizing the establishment
and maintenance of strong relationships founded on trust, transparency, and achieving
desired outcomes. The Triangle of Success reflects a people-centric philosophy, recognizing
that organizational success is heavily dependent on its people.
03
OUR APPROACH
We take a holistic approach to consulting, focusing on every aspect of a business's
operations to identify areas for improvement and growth. We work closely with our
clients to develop customized solutions that meet their unique needs.
About Us
N’Light’N Consulting LLC was founded in 2021 by its owner and lead consultant, Nicolle Groover. She currently resides in Charlotte, NC, and feels extremely lucky to be able to consult and help organizations become the best version of themselves.
Nicolle attended North Carolina Agricultural and Technical State University, studying Broadcast Journalism with a minor in English Education. She is a certified corporate trainer and Life Coach.
N’Light’N’s ideas and standards are straightforwardly attached to Nicolle's strong corporate and business acumen with experience covering various industries, including project management and operations. Nicolle has spent the most recent 15 years working in the medical care industry, with an essential spotlight on Persistent administrations for the last 10. In August 2021, Nicolle was constrained to reply, "How might we serve our people and clients better?".
Throughout her career, Nicolle witnessed and was part of the downstream impacts of inefficiencies due to convoluted processes and poor decisions, causing the effectiveness of the leadership and the execution of the team members, along with their engagement, to plummet and client relations to suffer. Nicolle created a curriculum and consulted for leader effectiveness and overall team communication to right-size the issue and ensure organizational success. She started and conducted multiple training programs as a consultant, facilitator, mentor, and coach. N'Light'N Consulting has allowed her to take her message of serving globally and for organizations to benefit from the results of her experiences and focus on relationships, effective communication, and strategic management.
Success looks different to everyone, and her responsibility is to devise a well-defined plan specific to your organization and transform it from start to finish and from back to front.
"People Come First" is a philosophy that drives an organization to stand out from the competition by implementing its principles.
I look forward to working with you,
Nicolle Groover,
Owner, and Lead Consultant.
The Triangle of Success
01 Leadership Development
Communication and Culture
Top/Down is the most utilized articulation while examining leadership and its effectiveness in an organization. The bottom, in this case, our team members, are often a direct reflection of its top. Our approach to Leadership allows the organization to step back and thoroughly examine the strengths and opportunities of its leaders and, thereby, its leadership team.
Leaders are tasked with building effective teams, ensuring staffing requirements and training, meeting client expectations, and ensuring all items align with organizational initiatives.
The demands of their role(s) require the organization to check in regularly with their leadership to ensure expectations are understood, the bandwidth has been identified, and the execution tools have been communicated effectively and are accessible and easy to use.
Leaders require training, consistent check-ins, and one-on-ones to maintain organizational alignment, team engagement, and client satisfaction.
Partnering with N’Light’N, we will move the leadership needle in your organization.
Through Put and Execution
Team Members represent the throughput and execution within the organization. They are the frontline associates and often the face of the organization regarding the services it provides.
Ensuring team members are engaged, focused, and contributing is critical for retaining top talent and building a leadership bench. It is an essential piece of the team member satisfaction puzzle. Disengaged team members are more likely to leave their jobs.
By offering continuous growth and development opportunities, promoting from within, and ensuring during the onboarding experience and throughout the team members' career journey, they are provided the tools and resources necessary to complete the tasks and functions assigned to their role effectively, increasing the output to client satisfaction.
These are all things we know and recognize, so now the question becomes, "How do we deliver these concepts every time without fail?". N’Light’N is your answer.
02 Team Member Engagement
Our relationships with our clients and how well we deliver on what has been agreed upon tell the narrative of our success. Clients equal our outcome as their satisfaction with the results of our efforts is critical to further partnership and positioning in the organization’s industry space.
Making a "good impression" up front and ensuring the organization's infrastructure can support the demands and expectations of the relationship throughout the partnership and collaboration will be key to a successful marriage between the two parties.
A positive and proactive client relationship will help the organization connect more personally with the client/customer.
When you connect with your client correctly, the organization is more likely to understand the client's requirements, the objective behind them, the importance of the partnership, and how its outcome will resolve problems, create a sense of mutual understanding, and foster a culture of trust.
This can be easier said than done, but when you ask the right questions upfront, anticipate the needs throughout, remain transparent, and sit firmly in the role of "expert," this is not hard to achieve. By working with N'Light'N, we will help you implement the necessary infrastructure to make this happen.
03 Client Relations
Successful Outcome
Upcoming Events
If you're looking to better define purpose in all areas of your life this is the right place to be. The tools and principles you gain stick with you and can be used on all levels and with anyone.
Andre’ H.
What Our Clients Say
“Success is not final; Failure is not fatal:
It is the courage to continue that counts.”
Winston Churchill